Who we are
AdSure ("AdSure", "we", "us") is a company made in India. We run www.adsure.in and app.adsure.in. This policy explains what personal data we collect, why, who we share it with, and the choices and rights you have, including under India's Digital Personal Data Protection Act, 2023.
What we collect
When you join early access
Your name, phone number, email, type of business, monthly ad spend range, where you run ads, and your biggest problem (if you tell us).
When you use AdSure
- Your account details, like your name and email.
- What you share for a review: ad images and videos, ad text, landing page links, targeting and budget details, your industry and the competitors you choose.
- Questions you ask in Ask an expert. If you speak, we turn your voice into text to answer you.
- Notes from expert calls you book.
When you use the AdSure browser extension
The AdSure extension for Chrome works only on Meta Ads Manager, and only when you click Add this page. It reads what Ads Manager shows you on that screen: campaign, ad set and ad names, their results and costs (like amount spent, results, reach, impressions, clicks and return on ad spend), delivery status, budgets, any breakdown you have turned on (like age, gender or placement), the date range, your ad account number, and, if you have it open, the settings of an ad set or ad (like its goal, audience, placements, ad text and link). It also takes a small preview picture of each ad.
Until you press Send to AdSure, this stays in the extension on your computer. When you send it, it is saved to your AdSure account so we can make your report, and the extension deletes its copy. The extension only reads: it never clicks, types or changes anything in your ad account, and it never reads your password, payment details or messages. We use this data only to give you your reports and advice, and to improve AdSure's checks. We never sell it or use it for advertising.
When you pay
Payments are handled by Razorpay. We don't see or store your full card, UPI or bank details. We get a payment ID and whether the payment worked.
When you visit our website or app
Basic technical data like your device, browser, IP address and the pages you visit. We use Microsoft Clarity to see how people use our pages (with heatmaps and session recordings). Form fields like your name, email and phone are hidden from these recordings. We use Cloudflare Turnstile to check that forms are filled by a real person.
When you use the free AI image on our heatmap page
The heatmap runs only in your browser. If you choose the free AI image, a small copy of that one ad and our tips are sent to our AI provider (Cloudflare Workers AI) to make it. We don't store your ad or the new image. To keep it to one free image per person, we save a scrambled code (a hash) made from your IP address and a random ID kept in your browser, never the address itself. We delete these within 90 days.
Public information
To research your market, we look at public information about other businesses, like ads in public ad libraries, Google search trends and public web pages, including your own landing page.
How we use it
- To run AdSure: review your ads, build your reports and score, answer your questions, run competitor research and checks, and let our experts help you.
- To contact you about early access, your seat, your account and your reviews, by email, phone or WhatsApp, as you agreed when you signed up.
- To take payments, prevent fraud and keep AdSure secure.
- To improve AdSure and train our AI, using ads you share with your name, contact details and business identity removed. You can ask us to stop at any time.
- To follow the law, such as tax and accounting rules.
We will never sell your personal data, and we never publish your ads or show them to other customers.
Where your data is stored
Some of our service providers store or process data on servers outside India. When that happens, we use providers with strong security, and we follow Indian law on sending data abroad.
How long we keep it
- Early access details: until you ask us to delete them, or until we no longer need them to contact you about AdSure.
- Ad reports from the browser extension or an Ads Manager file: while your account is open, or until you delete the report in the app.
- Account data and your ads: while your account is open. After you close it, we delete or anonymise it within 120 days, unless the law asks us to keep some of it.
- Payment and invoice records: as long as Indian tax and accounting laws require.
Your rights
You can ask us to:
- tell you what personal data we have about you and how we use it;
- correct, complete or update it;
- delete it;
- stop contacting you, or withdraw your consent at any time (this doesn't affect what we did before);
- stop using your ads to improve AdSure;
- let someone else use these rights for you if you die or can't act yourself (nomination).
Write to hi@adsure.in from the email you used with us. We will reply as soon as we can, and within the time the law requires. If you're not happy with our answer, you can complain to the Data Protection Board of India.
How we protect it
All data travels over a secure connection (https). Access to customer data is limited to the people who need it, and our team's admin tools need two-step login. No system is perfectly secure, but if a breach ever affects your data, we will tell you and the authorities as the law requires.
Children
AdSure is for businesses and adults. We don't knowingly collect data from anyone under 18. If you think a child has given us their details, write to us and we will delete them.
Grievance Officer
If you have a question or complaint about your personal data, contact our Grievance Officer:
Grievance Officer, AdSure
Email: hi@adsure.in (please write "Privacy" in the subject)
Changes to this policy
We may update this policy as AdSure grows. If a change is important, we will tell you by email or in the app. The date at the top shows when it last changed.